When you buy a 10KNTS bag, you’re buying a quality product made to last. A commitment we’re proud of. But, as we all know, even the best made plans can sometimes go wrong. So, we’ve a plan for that too. After all, we stand by our product. And that’s why we will repair any defects in workmanship that should pop up during the first ten years. Not that we expect it. But better to be safe than sorry. Just get in touch with us and we can sort it out. We can’t be held responsible for any normal wear and tear. That’s down to you, I’m afraid.